Privacy Policy for Bigsmall Corporate

Welcome to Bigsmall Corporate (“Website”, “Platform”, “we”, “our”, or “us”).
This Privacy Policy explains how Bigsmall Gifts Pvt. Ltd. collects, uses, stores, processes, and protects your personal and business information when you access our website, submit enquiries, place orders, participate in campaigns, or interact with our advertisements and lead forms.

By using our website, submitting your information, or engaging with our services, you agree to the practices described in this Privacy Policy.

 

 

1. About Us

Bigsmall Corporate is a corporate gifting platform operated by Bigsmall Gifts Pvt. Ltd., specializing in customized gifting solutions, employee engagement kits, festive hampers, onboarding merchandise, branded merchandise, and bulk corporate gifting services.

Contact Information

Email: corporate@bigsmall.in
Phone: 011-66763875
Office Address:
D-89, Basement, 100ft Road,
Chhatarpur, New Delhi - 110074, India

 

 

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Full name

  • Company name

  • Email address

  • Phone number

  • Shipping and billing address

  • Designation/job title

  • GST details and billing information

  • Payment information

  • WhatsApp contact details

B. Corporate & Employee Information

For fulfillment of bulk gifting or employee gifting orders, we may collect:

  • Employee names

  • Office or delivery addresses

  • Email addresses

  • Phone numbers

  • T-shirt sizes or customization preferences

  • Uploaded spreadsheets or CSV files shared by clients

C. Technical & Usage Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Website interaction behavior

  • Referral URLs

  • Cookie identifiers

 

 

3. How We Use Your Information

We use the collected information for purposes including:

  • Processing corporate gifting enquiries and orders

  • Providing quotations and proposals

  • Managing vendor and client communications

  • Delivering products and services

  • Customizing gifting solutions

  • Customer support and relationship management

  • Payment processing and invoicing

  • Sending order updates and transactional communications

  • Improving our website, products, and services

  • Marketing campaigns and remarketing

  • Analytics and performance tracking

  • Legal compliance and fraud prevention

 

 

4. Meta Lead Ads & Marketing Consent

When you submit your information through Meta (Facebook/Instagram) lead forms, advertisements, landing pages, or our website forms, you expressly consent to receive:

  • Calls

  • Emails

  • WhatsApp messages

  • SMS communications

  • Marketing and promotional content

  • Product updates and offers

from Bigsmall Gifts Pvt. Ltd.

Your information may be used by our sales and customer support teams for follow-up regarding your enquiry, quotation requests, gifting requirements, and related services.

You may opt out of marketing communications at any time by contacting us at corporate@bigsmall.in.

 

 

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and improve our services.

These may include:

  • Session cookies

  • Analytics cookies

  • Advertising and retargeting cookies

  • Conversion tracking technologies

We use tools including:

  • Meta Pixel

  • Google Analytics

  • Remarketing and conversion tracking tools

These technologies help us understand user behavior, measure advertising effectiveness, and personalize marketing campaigns.

You can disable cookies through your browser settings, although some website functionality may be affected.

 

 

6. Third-Party Services

We may share limited information with trusted third-party service providers strictly for operational purposes.

These may include:

Payment Processing

We use secure payment gateways, including:

  • Razorpay

Payment information is processed directly through secure third-party payment providers and is not stored on our servers.

CRM & Communication Platforms

We may use:

  • Zoho CRM

  • WhatsApp Business APIs

  • Interakt

  • Email automation and communication platforms

for enquiry management, customer support, and marketing communications.

Logistics & Delivery Partners

To fulfill orders, we may share shipping details with logistics and courier providers.

 

 

7. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, or loss.

Despite our efforts, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

 

8. Data Retention

We retain your information for as long as necessary to:

  • Fulfill business purposes

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

We may retain certain information even after account closure or completion of services where legally required.

 

 

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Request information regarding data processing

To exercise any of these rights, please contact us at:

corporate@bigsmall.in

 

 

10. Data Sharing & Disclosure

We do not sell personal information to third parties.

We may disclose information only:

  • To trusted operational partners and service providers

  • To comply with legal obligations

  • To protect our legal rights

  • During mergers, acquisitions, or business restructuring

  • To prevent fraud, abuse, or security threats

 

 

11. International Data Transfers

Certain third-party tools or service providers may process or store data outside India. By using our services, you consent to such transfers where applicable.

We take reasonable measures to ensure appropriate data protection standards are maintained.

 

 

12. Children’s Privacy

Our services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal information from minors.

 

 

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

 

 

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Changes will become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised policy.

 

 

15. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact:

Bigsmall Gifts Pvt. Ltd.
Email: corporate@bigsmall.in
Phone: 011-66763875

Office Address:
D-89, Basement, 100ft Road,
Chhatarpur, New Delhi - 110074, India

 

 

Lead Form Consent Statement (For Meta Ads)

You can use this separately inside Meta Lead Forms:

By submitting this form, you agree to be contacted by Bigsmall Gifts Pvt. Ltd. via call, email, SMS, or WhatsApp regarding corporate gifting solutions, offers, and related services. Your information will be processed in accordance with our Privacy Policy.